Last updated October 30, 2018
Stubborn Cosmetics respects your privacy, and we are committed to protecting it. This policy describes the type of information we may collect from you or that you may provide when you visit our website, stubborncosmetics.com.
In this policy, “personal information” means any information relating to an identified or identifiable individual.
COLLECTION OF INFORMATION
Information We Collect Through Cookies and Other Technologies: A cookie is a small file that resides on your computer, mobile phone, or other device, and allows us or our business partners to recognize your device when you return to our Service and record information about your usage of our Services.
Essential Operational: Cookies are necessary to allow us to operate our Services. For example, they are required to help you access secure areas (such as your account pages) and to use features like our shopping basket.
Performance and Functionality: Cookies help us enhance the performance and functionality of our Services. For example, cookies help us identify you or your device when you come back to our Service so that you do not have to login to see your shopping basket.
Analytics and Customization: We use analytics and customization cookies, including third-party cookies, to gather information on how our Services are being used by our visitors and to measure how popular our marketing campaigns are. We use the data we get to help customize our Services for you and make the content you see as relevant as possible. We also use the date we collect to help identify and prevent fraud, and to track visits from our affiliates or partners.
Targeting/Advertising: Cookies help us to regulate the advertisements you receive, provide you with tailored offers, and measure their effectiveness.
Social Networking: Cookies allow visitors to share our pages and content through third-party social networking websites.
Tracking Images: We may use tracking images (such as GIFs), which are small image files that we embed into our e-mail newsletters, to learn whether you opened or forwarded the newsletter or clicked on any of the content. This information tells us about our newsletters’ effectiveness and helps us ensure that we’re delivering information that you find interesting.
USE OF YOUR PERSONAL INFORMATION
We may use the information we collect about you (unless otherwise restricted by law) to:
Facilitate your purchases and provide the services you request; confirm and track your order; respond to your comments, inquiries and requests; compare and review your information for errors, omissions and accuracy; prevent and detect fraud or abuse; provide and improve our services and product offerings and develop new ones; improve marketing and promotional efforts and overall customer experience; identify your product and service preferences; offer you personalized content, including by providing customized content and advertising; understand our customer demographics, preferences, interests, and behavior; administer and fulfill our contests and other promotions; process or respond to your application for current or future career opportunities; contact you regarding products and services that we believe may be of interest to you; comply with applicable legal requirements and Stubborn Cosmetics’ policies and procedures; and other uses with your consent.
We may combine the information you provide to us over time, and we may combine such information with information that is publicly available or collected through cookies and other technologies and information that we receive from our partners, affiliates, and other third parties.
We value your comments, feedback, testimonials, etc., which help us improve our services and products. By making such submissions to us, you assign your rights in the submissions to us as described in the “User Comments, Feedback and Other Submissions” section of our Terms of Service page.
INFORMATION THAT WE MAY SHARE WITH OTHERS
We may share your information, including personal information, as follows:
Service Providers: We may use third-party service providers to perform certain services on our behalf, including: shipping, payment processing, data storage/management, web hosting, fulfillment, assembly, marketing, mailing, and emailing. For example, we use Google Analytics to help us understand how our customers use the Site; you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Special Events: If you choose to participate in a special event (for example, a promotion, contest, or giveaway), Stubborn Cosmetics may share your information with those organizations participating in the applicable event.
Sharing with Other Companies (for their marketing or analytics purposes): We may share your information with other companies or organizations that are not part of Stubborn Cosmetics. These companies and organizations may use the information we share to provide, or help other companies provide, offers to you, to market products, services or opportunities to you, and to perform data analytics regarding your use of our Services.
Compliance with Law and Fraud Protection: We may disclose your information: (1) when we believe in good faith that it is necessary to comply with any applicable law, regulation, legal process, or governmental request, such as lawful requests by public authorities, including to meet national security or law enforcement requirements; (2) in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person; (3) to other companies and organizations for fraud protection and risk reduction; and (4) to enforce any agreement we have with you.
Business Transfer: Your information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which case information would be transferred as one of the business assets of the Company.
Aggregate Information: We may, and we may authorize third parties to, create aggregate records from personal information by excluding information that makes the information identifiable. We may use and disclose, and authorize third parties to use and disclose, aggregate non-personal information at our discretion.
CHILDREN UNDER 13
Stubborn Cosmetics does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC’s website at https://www.ftc.gov for tips on protecting children’s privacy online.
We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use, or disclosure. When our checkout process requires users to enter personal information (such as credit card numbers and other personal details), the information is encrypted and protected using Secure Socket Layers (SSL). While we strive to safeguard your personal information, we cannot guarantee or warrant the security of any information you disclose or transmit to us.
ACCESSING AND UPDATING YOUR INFORMATION
If you have created a Stubborn Cosmetics account, you can review and change certain personal information relating to your Stubborn Cosmetics account at any time by logging on to your account. Otherwise, to learn more, please contact us as set forth below.
We want to communicate with you only if you want to continue to hear from us.
To opt out of receiving email promotions that we send you: (1) follow the unsubscribe instructions in any of our promotional emails, or (2) email us at firstname.lastname@example.org
Opting out of communication with us does not affect our communications with you via telephone or email related to your orders with us or other transactional emails. Where required by law, we obtain your prior opt-in consent at the time of data collection for the processing of (i) personal information for marketing purposes and (ii) personal information deemed sensitive pursuant to applicable law.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident and would like a copy of our notice describing what categories of personal information we share with third parties for their direct marketing purposes and the names and addresses of the third parties that received your information in the past year, please submit a request to email@example.com, with Subject: California Privacy. Please allow up to 30 days for us to process your request. You may submit such a request once per year.
DATA PROTECTION FOR INDIVIDUALS BASED IN THE EUROPEAN ECONOMIC AREA AND SWITZERLAND
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website.
International Transfers: We are located outside of the European Economic Area (EEA). As a result, when you provide personal data to us, that data is transferred outside of the EEA in order for us to be able to receive and access it. We will only do this with your consent.
We use external third parties that are based outside the EEA that process your personal data. Whenever we transfer your personal data to one of these third parties, we ensure that at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en.
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
Where we use providers based in the U.S., we may transfer data to them if they are part of the Privacy Shield, which requires them to provide similar protection to personal data shared between the Europe and the U.S.. For further details, see https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/eu-us-privacy-shield_en.
Please contact us at firstname.lastname@example.org if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
How long will you use my personal data? We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances you can ask us to delete your data; see Your Legal Rights below for further information. In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Your Legal Rights: If you wish to access, amend, correct, remove, or limit use of your information, please contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law. Under certain circumstances, you have rights under data protection laws in relation to your personal data.
HOW TO CONTACT US
By Email: firstname.lastname@example.org